Important Information – Household Support Fund/Act on Energy

Good afternoon,

Household Support Fund (Phase 2) – Help available for pensioners / families / other households that need support with household essentials

Please find attached the latest information to share with local residents – *Time Limited* – only available until end September 22. A third of the funding is allocated for pensioners, with this warmer weather, it’s an ideal time for them to replace broken boilers or heating systems ready for winter – please help to spread the word and encourage residents to apply.


Please refer to Act on Energy for help with energy and water cost (FAQs attached)

The Spring/Summer 2022 Household Support Fund offers qualifying residents across the county of Worcestershire support with their energy costsfuel debt and where required assistance to replace broken boilers and heating systems, subject to funding.  Eligibility criteria for support is not restricted to solely vulnerable households in receipt of benefits, but criteria will be applied for the different elements of support on offer.  Further information can be found online at:  Worcestershire Household Support Fund – Act On Energy  Residents can apply online or by calling 0800 988 2881.


Please refer to Citizens Advice Bromsgrove and Redditch for help with food and wider essentials

If you are working residents that are struggling need support with food and wider essentials, they can apply to the Household Support Fund at Citizens Advice Bromsgrove and Redditch.  (Please note, due to significant levels of applications, there may be times where this is paused briefly to enable the team to work through all the applications as quickly as possible.  Citizens Advice Bromsgrove and Redditch are working closely with Bromsgrove District and Redditch Brough Councils.)  Further information can be found at:  Household Support Fund –    /    Household Support Fund –

Do you work with Pensioners?  Please encourage them to get in touch with either or both of the agencies above to ensure they receive what they are entitled to.  It is expected that a third of the funding received is spent on pensioners however we know that they are often reluctant to come forward.  This is an ideal time for them to replace broken boilers and heating systems ready for winter, for instance, but we need your help to encourage them to apply.

Household Support Fund *Lunchtime Learning* – Act on Energy

Want to know more about what support is available?  Staff and volunteers working in Worcestershire can sign up to an online 20 minute presentation followed by 10 minute Q&A provided by Act on Energy on any ONE of the following dates:

–        Tuesday 2 August 12:30-13:00

–        Tuesday 9 August 12:00-12:30

Click HERE to register for your chosen session

If you require any further information, please get in touch.

Best wishes,

Della McCarthy & Ali Wakeman

Bromsgrove Partnership & Redditch Partnership


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